"The StyleOne Guarantee" RETURN POLICY StyleOne Hair Systems guarantees that you will be satisfied with the product you buy from us. Any unused items in original condition with the original packaging may be returned for exchange or refund within 30 days of receipt. We cannot accept used merchandise for return or exchange. Keep in mind that only the amount of your purchase, and not any applicable shipping charges, will be refunded. We cannot be responsible for lost or misdirected returns, so for your protection, please prepay and insure all returns and send them to: StyleOne Hair Systems Returns Department P.O. Box 1276 Arcadia, California 91077 CUSTOMER PRIVACY/DISCLOSURE POLICY Your Information is "ULTRASECURE." Protecting your order information is a priority. StyleOne.com online makes every effort to protect your online order information by using Secure Sockets Layer (SSL) technology. SSL encrypts your order information to avoid the decoding of that information by anyone other than StyleOne.com online. To check the security of your connection, look at the lower left-hand corner of your browser window after accessing the server. If you see an unbroken key or a closed lock (depending upon your browser), then SSL is active. You can also double-check by looking at the URL line of your browser. When accessing a secure server, the first characters of the site address will change from "http" to "https." Some versions of browsers and some firewalls don't permit communication through secure servers. In that case, you'll be unable to connect to the server so you won't have to worry about mistakenly placing an order through an unsecured connection. If you can't access the secure server for whatever reason, please place your order by phone or by fax. © Copyright 2001 StyleOne Systems, Inc.